622det Privacy Policy

622det is a safe and reliable online gaming platform for Bangladeshi players. We place the highest importance on our users' privacy. This privacy policy ("Policy") tells you how 622det collects your personal information, how it is used, and what steps we take to protect your information.

This policy applies to the 622det website (https://622det.cam), mobile applications, and all our associated services. Using our services means you agree to this privacy policy and consent to your information being processed in accordance with this policy.

Our goal is to be fully transparent about where your information goes, how it is used, and whether you can control it. We believe that trust is built through transparency.

622det may collect the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address and postal code
• National ID (NID) or passport number (for KYC verification)
• Username and password created by the user

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for transfers)
• Deposit and withdrawal history and transaction amounts
• Wallet balance and bonus usage records

2.3 Technical and Device Information

• IP address and geographic location (down to city level)
• Device type, operating system, and browser version
• Login date and time (Bangladesh Standard Time, BST UTC+6)
• Session duration and browsing activity
• Cookie data and local storage information

2.4 Gaming Activity Information

• Play history, bet amounts, and win/loss records
• Preferred game categories and providers
• Bonus claims and wagering activity
• VIP program progress and cashback usage

622det uses the information collected about you for the following purposes:

• Account Management: Completing the registration process, verifying identity, and ensuring the security of your account.
• Service Delivery: Gaming services, processing deposits and withdrawals, and distributing bonuses.
• KYC Verification: Preventing fraud and ensuring anti-money laundering (AML) compliance.
• Customer Support: Providing assistance in Bengali via 24/7 live chat and resolving complaints.
• Personalisation: Game recommendations and promotional offers tailored to your preferences.
• Responsible Gaming: Identifying problematic gambling patterns and providing necessary support.
• Security and Fraud Prevention: Detecting and preventing unauthorised access.
• Legal Compliance: Adhering to applicable laws and regulations.

622det uses the highest industry-standard technology to protect your personal information. Our security measures include:

4.1 Technical Security Measures

• 256-bit SSL (Secure Socket Layer) encryption — all data transmissions are encrypted.
• Password hashing (bcrypt or equivalent algorithm) — no password is stored in plain text.
• Firewall and intrusion detection systems actively monitored.
• Regular security audits and vulnerability assessments.
• Two-factor authentication (2FA) available.

4.2 Data Retention Period

Your personal information will be retained for as long as your account is active. Even after account closure, certain information may be kept for a specified period to meet legal and regulatory obligations. Financial transaction records are retained in accordance with the relevant regulations.

4.3 Data Centre Security

Our servers are hosted in secure data centres with physical security controls, access logging, and 24/7 monitoring in place. Regular backups are maintained to ensure your information is not lost in the event of a technical issue.

622det does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, and technology service providers. These third parties operate under confidentiality agreements with us.

5.2 Game Providers

Pragmatic Play, Spribe, JILI, PG Soft, and other game providers may receive limited technical data (such as session tokens) to deliver their gaming services. They do not receive your full identity or financial information.

5.3 Legal Obligations

Where disclosure of information is required as part of a court order, regulatory authority directive, or legal process, we are obligated to comply. In such cases, no information beyond what is legally authorised will be provided.

5.4 Business Changes

In the event of a business merger, acquisition, or asset transfer, users will be notified in advance and measures will be taken to ensure the protection of their information.

622det uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

6.1 Types and Purpose of Cookies

• Essential Cookies: Required for login sessions, security verification, and core website functionality — these cannot be disabled.
• Functional Cookies: For your language preferences, game settings, and personalised experience.
• Analytics Cookies: To understand website usage patterns — these do not reveal your identity.
• Marketing Cookies: To display relevant advertisements and offers (only with your consent).

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some features of the website. The method of managing cookies varies by browser — please refer to the relevant browser's help page.

As a user of the 622det platform, you have the following rights regarding your own information:

7.1 Right to Access

You can find out at any time what information we hold about you. This request can be made by emailing [email protected] or through 24/7 live chat.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. Many details can be changed directly in your account settings; for verified information, you will need to contact our support team.

7.3 Right to Erasure

After closing your account, you may request deletion of information beyond what is required by legal obligations. Financial transaction and KYC records may need to be retained for a specified period due to regulatory requirements.

7.4 Right to Data Portability

If you would like to receive your own information in a machine-readable format, please submit a request to our support team. We will provide it within a reasonable time.

7.5 Right to Withdraw from Marketing Communications

You can stop receiving promotional emails or messages at any time — through "Notification Preferences" in your account settings or by using the unsubscribe link directly in any email.

622det's services are strictly for persons aged 21 or older only. We do not knowingly collect personal information from anyone under the age of 21.

Date of birth is verified during the registration process and age is confirmed through KYC. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our services, please notify us at [email protected] or contact us via 24/7 live chat.

622det reserves the right to modify or update this privacy policy at any time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the website.
• The "Last Updated" date at the top of this page will change.

Continuing to use our services after a revised policy is published will be considered as your agreement to the new policy. If you do not agree with the changes, please stop using the services and request account closure.

Minor editorial changes (grammar corrections, formatting adjustments) may not be notified separately, but the last updated date will change.

For any questions, concerns, or complaints regarding your privacy, please get in touch with us. Our data protection team is always ready to assist.